Refund Policy
1. General Policy
All purchases made through Coco App are considered final unless otherwise required by applicable law.
2. Digital Purchases
Coins, credits, and other digital features or services purchased within Coco App are non-refundable once the transaction has been completed.
3. User Responsibility
Users are responsible for reviewing their purchase details before confirming payment. By completing a purchase, the user agrees to the pricing and terms presented at checkout.
4. Technical Issues
If you experience a technical issue related to a purchase, please contact us and we will review the case in good faith. Resolution, if any, will be determined at our sole discretion unless otherwise required by law.
5. Unauthorized Transactions
If you believe a purchase was made without your authorization, please contact us immediately at admin@thecocoapp.com so we can review the situation.
6. Updates to This Policy
We may update this Refund Policy from time to time to reflect legal, operational, or platform changes. Continued use of Coco App after changes are posted means you accept the updated policy.